Thank you so much for shopping with us! If for any reason you are not satisfied with your item(s), returns are accepted within 21 days of the delivery date for exchange of size or store credit. It is the customers responsibility to pay for the shipping charges to return the item(s) back to us.
All merchandise must be in NEW CONDITION (original tags attached and in tact if applicable, unworn, free of fragrance, makeup, pet hair, deodorant, rips/tears, etc.)
Sale items, bodysuits/intimates, hats, shoes, gift cards, and items that are purchased during any kind of sale/used with a discount code (*EXCLUDING THE NEWSLETTER/EMAIL SIGN UP CODE*) are FINAL SALE.
How to make a return:
- Make sure your return is within the policy period & meets ALL return requirements.
- Please return your item(s) via USPS to the address listed below. Return shipping is the customer's responsibility unless otherwise stated.
- We suggest mailing your package with a tracking number and make sure your items are securely packaged when sending back a return. We are NOT responsible for packages that are lost or damaged on their way back to us.
- Please make sure to include your packing slip in with your return.
- Once we receive your package & the return is processed, store credit will be issued to the email address we have on file. Returns are usually processed within 2 days of receiving.
- If you wish to exchange the size of your item(s), you can write the size needed on your packing slip. Please note, due to our inventory constantly changing we cannot guarantee that the item will be in stock.
Please make sure that your return is within the policy period & meets ALL return requirements. Items that are not eligible for return will be shipped back to the customer & the customer will be charged for shipping.
PLEASE SEND RETURNS TO:
Southern Trends Boutique
P.O. Box 181
Statesboro, GA 30459